This morning I was spending the few minutes a day I get to paruse the many posts that flow across my Twitter feed on a daily basis and one in particular caught my attention. A fellow Recruiter had linked to a posting by David Heinemeier Hansson from 37 Signals, who many of you know created Ruby on Rails, titled “Why are technical recruiters so clueless?”. As this is my profession, which I choose to get out of bed every morning and spend countless hours performing inside and outside the office, I thought I should give it a read. The post went on to tell one of the many horror stories associated with Technical Recruiters about an encounter that is commonplace in our industry. A Recruiter sent him an unpersonal message attempting to “recruit” him for an opening they are trying to fill. I’m sure everyone that works in an industry where recruiters are involved has received one or two of these… David then shared his thoughts on the overall feelings many professionals have about recruiters and our industry as a whole. Others who read his post also joined in on the chatter and shared experiences and thoughts themselves. After I finished reading the posting and the multiple comments it received by others in the field I decided that I should do as David has requested and speak up.
I hear so many people complaining that recruiters don’t understand what they do or what they are looking for and that as an industry we have no technical competence. Yes you are all right. The majority of recruiters don’t go home and write code or read books about the software development lifecycle or get that deep into the day-to-day of the industry we are recruiting for. We are out at networking events meeting entrepreneurs and building relationships that will hopefully lead to your next development challenge at that cool new startup you’re hearing so much about. So I ask you this… Who is responsible for recruiters lack of understanding a job or candidate search? I am not in any way saying that we have no responsibility for this happening but are candidates and clients not also to blame? I speak to candidates every day about their job search. My first question is “Tell me about your ideal job. What are you looking for?”. The answers I typically receive are so vague and non-specific that it is simply not fair of anyone to expect me to truly be an asset for them in their search. The same thing happens when I am speaking with hiring managers. We ask questions so we can get a better understanding of what you as our clients are looking for! So we can be more to you then just a resume service (at least those of us who do care and want to be good at our jobs). I truly have to dig into people to get this valuable information.
The stigma that recruiters just don’t care is hard at work here in the back of the minds of most candidates and most hiring managers. It’s the little devil that read David’s original post and all the other horror stories out there telling you that taking the time to truly make sure we have an understanding of what you are looking for doesn’t even matter. It is the lack of communication between us that has caused all of this. So continuing to not communicate is only going to continue to hurt our relationships instead of improve them. Getting return phone calls or emails rarely happens. This is why you receive “blind emails to hundreds of people” about a potential opportunity. We are doing everything in our power to reach you. Trying to hit on keywords and industry buzz to get your attention. Believe me we understand your value. So how can we start to change this and really start to mold recruiters that we trust and enjoy working with? Let’s try something different. Instead of continuing to do the same thing that has been done for years like complaining amongst our peers and hoping for things to change, further tarnishing the image of an industry that has done so much for technology, how about you get back to the recruiter that took the time to find a way to get your attention and take the time to do a good job explaining what you are looking for. This way the next time you hear from them you can guage if they are good at what they do by what they tell you about. If they still call you or email you about garbage – either take the time to build this relationship further helping them understand why that would not be a good fit or move on and find another recruiter. Finding the right recruiter may be more important to your job search than your resume and needs to be approached this way. Just as hiring managers speak to multiple candidates before making a hire, job seekers should speak to multiple recruiters before choosing which ones they are going to work with. This is why the best time to find a recruiter you trust is while you are still employed. I promise that if you stop working with bad recruiters they won’t be in the industry long enough to make both of our jobs less enjoyable.
In closing I can agree that there are many more BAD recruiters out there then good. It is no secret that we are a highly competitive breed of salespeople whom get our kicks closing deals. We are an industry of fast-paced lunatics similar to that which you will find on the floor of the New York Stock Exchange, in the Venture Capital firms that fund many of the startups we work for, and in the sales department of your own organization who bring in revenue selling your product or service. Just like every other type of job out there - some of us do this well and others do not. The fact that most have pre-conceived prejudices that Recruiters just don’t care is only going to continue to keep you from finding one or two that truly do.
Now here is the key – when you find good recruiters – SPREAD THE WORD. Tell your success stories instead of your nightmares. Help those of us who do care and do get it and together we can keep innovation moving while improving a relationship that was conceived to positively influence both of our careers and lives.